FAQs

How is PupFlex+ different from other hip and joint supplements on the market?

PupFlex+ is very different from other popular supplements. PupFlex+ is a next-generation dog joint supplement, uniquely formulated by expert veterinarians with five patented, clinically proven active ingredients: UC-II® Collagen, CurcuVet® (veterinary-grade turmeric extract), ApresFlex® (Boswellia Serrata AKBA), AstaReal® (Astaxanthin), QrillPet® (Antarctic Krill), and high molecular weight Hyaluronic Acid. PupFlex+ is the first dog joint supplement that combines five patented science-backed ingredients whereas other supplements don’t include evidence-based ingredients or may include only one.

This powerful combination of our active ingredients is shown to be over 59% more effective than traditional glucosamine and chondroitin-based products. PupFlex+ delivers high, therapeutic levels of safe and natural science-backed ingredients to support your dog’s joint health, mobility, and comfort. Most of our customers notice improvements in their dog’s mobility and reduction of joint pain in just 3-4 weeks, unlike other supplements may take 3-4 months to see the difference if any. 

PupFlex+ is not only recommended by vets but also certified by veterinary organization.

And finally, PupFlex+ comes in soft, tasty chews that make daily use easy and enjoyable for your pup.
Doesn’t my dog get all the necessary nutrients in their food?

When we assume dogs get everything they need from their diet, they miss out on additional health benefits that target specific health conditions. They also don’t get antioxidants and anti-inflammatory ingredients, joint support, and more.
Why and when should I give my dog supplements?

You can start giving your dog supplements when they’re about 6-12 month of age for preventative care if they’re runners, jumpers, working or sport dogs. You can also provide supplements to a senior dog who needs support in their older age. Dogs of all ages benefit from bioavailability with BioPup.

What are the concerns that would require me to give my dog BioPup PupFlex+?

Lack of mobility & flexibility can occur in different parts of your dog’s body over time including hip joints, elbow joints, ankles, knees, and the spine. PupFlex+ helps support healthy joint function in active and athletic dogs, breeds predisposed to joint issues, and is beneficial for improving quality of life and mobility for aging dogs. It can also help with post-injury recovery.
Can I give these to my puppy? How old should my dog be?

The use of this product in puppies has not been evaluated. However, we recommend starting your young dog (6 months old and older) on this product to maintain healthy joint function and slow down potential joint wear and tear to delay the expression of the genetic predisposition of developing mobility issues, especially in large breed dogs.

How many servings should I give my dog?

For dogs under 25lbs: 1 chew daily

For dogs 25-75lbs: 2 chews daily

For dogs 75lbs and larger: 3 chews daily
How can I get my dog to eat these daily?

Our tasty soft chews with real krill flavor will have pups drooling for their supplements. If you have an exceptionally picky pup, we recommend crumbling soft chews and serving them with meals or hiding the chews in small amounts of food that they love.
Can I give my dog PupFlex+ soft chews when they are taking medications?

Please consult your veterinarian on that matter if your dog is taking medications. Generally, our supplements are safe to give with medications. Generally, our supplements are safe to give with medications.
What kind of dogs is PupFlex+ made for?

All dogs! From young to seniors, working dogs and athlete canines, to family pups, PupFlex+ is for all dogs.
Is PupFlex+ recommended by veterinarians?

Yes! PupFlex+ was reviewed, tested, certified and recommended by veterinarians from a VCPR - Veterinary Client-Patient Relationship organization. Our VetEvaluated seal confirms quality of the product.
When should I see improvements in my dog’s mobility after starting PupFlex+?

Most of our customers notice improvements in their dog’s mobility after just 3-4 weeks of daily use of PupFlex+. Please note, every dog is different, and sometimes it may take longer to see improvements.
Does PupFlex+ contain chicken?

We did not include chicken or beef in PupFlex+ formula. However, PupFlex+ contains UC-ll® Collagen (20mg/chew) which is derived from chicken sternum cartilage. Generally, UC-ll® collagen does not trigger chicken allergy in dogs due to a very small amount of this active ingredient. Additionally, UC-ll® collagen does not get digested in the stomach like chicken products would, instead it goes directly to small intestine where it gets distributed by immune system into the joints. This process is called oral tolerization. Because UC-ll® does not get digested in dog’s stomach and the amount used is very small, chicken allergy is very unlikely to be triggered by taking PupFlex+. We recommend you consult your veterinarian on this matter before giving PupFlex+ to your dog.
What is in your supplements?

You can learn more about our ingredients and dig even deeper into the science of our formulation here!
Where can I see more information and studies about your active ingredients?

Our active ingredients are simply the best - they work faster and more effectively than Glucosamine and Chondroitin. Click here to check out related studies and ingredient information.
What kind of testing do you for your products?

We make sure our products are the best quality! We perform 3rd party lab testing on every batch for purity and quality assurance. We have also performed a digestibility test and passed with an "Excellent" score. You can rest assured that your pup won’t have upset stomach from any of our products. Additionally our products are certified, recommended and tested by veterinarians.
What is your return/refund policy?

Please view our full refund policy here.
How long does it take for my order to arrive?

You can track your order online using the link provided in your order confirmation email. Additionally please see our product shipping information here.
How do I unsubscribe from my subscription(s)?

You may unsubscribe at any time. Access your subscription portal by using the link in your confirmation email or log into your account here.